ILC-2014-SC-CIVIL-Mar-6
Haryana State Agricultural Marketing Board Vs. Bishamber Dayal Goyal and Ors.
Civil Law - Consumer Disputes
Consumer Disputes Redressal Commission - Punjab Agricultural Produce Markets Act, 1961 - Section 7 - In the present case, the inaction on the part of the appellant in providing the requisite facilities for more than a decade clearly establishes deficiency of services as the respondents were prevented from carrying out the grain business. However, the respondents were also incorrect in refusing to pay the instalments and violating the terms of the instalment letter. Thus, considering the surrounding circumstances wherein the appellant has been unable to develop the area for more than two decades and the resultant loss suffered by the respondents, we are of the opinion that in the present situation, there is a need for proportionate relief as the levy of penal interest and other charges on the respondents will be grossly unfair.
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